Crisis management is less exposed because it is driven by facilitation, rapid judgement under uncertainty, and trust. AI can help with simulations, scenario libraries, and communication drafting, but real-time advisory during crises depends on credibility, leadership influence, and interpersonal skills.
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Crisis Management Advisory scores 35, a medium disruption risk. AI can support scenario libraries and communications, but human consultants are essential for judgement, trust, and real-time leadership. Significant opportunities remain to leverage AI for innovation and differentiation within this category.
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