This niche is highly exposed because it is data-heavy and analytics-driven. AI already excels at sentiment analysis, natural language processing, and customer feedback clustering. Consultants remain defensible only in interpreting outputs for strategy and persuading executives to act on findings.
Hey I'm Rosie, a Venture Builder at Mayfly Ventures. Let's jump on a call to explore big ideas together.
Voice of Customer Analytics scores 68, a very high disruption speed. AI already dominates sentiment analysis and clustering, leaving consultants with defensibility in strategic interpretation and executive influence. Significant opportunities remain to leverage AI for innovation and differentiation within this category.
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