Privacy

How we handle your information.

This policy explains what we collect when you use this website or contact us, why we collect it, who it is shared with, and the choices you have. It is written to meet the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Last updated

Who we are.

This website is operated by Mayfly Ventures, Melbourne, Victoria, Australia. Related entities, including Mayfly Accelerator Pty Ltd (ABN 32 667 089 223), hold active registration in Victoria. Street address: [ to confirm ].

For any question about this policy or about your personal information, write to hello@mayflyventures.com. We respond within a reasonable time, and in any case within 30 days for formal requests.

What we collect.

What you give us. When you book a call or send an enquiry through the form on this site, we collect your name, email address, company, website, and whatever you tell us about your idea. The form is run by Typeform, so your answers are stored on Typeform before reaching us.

What your browser sends. Like any website, our hosting provider records technical data such as IP address, browser and device type, referring page, and the pages you open. This is used to serve the site, keep it secure, and understand how it is used.

What our analytics record. We use Google Analytics 4 to understand which pages are read, which campaigns bring visitors, and where people stop. It sets cookies or similar identifiers in your browser.

We do not knowingly collect personal information from children, and we do not collect sensitive information as defined by the Privacy Act unless you choose to include it in a message to us.

Why we use it.

To reply to your enquiry and run the conversation that follows, including sending you material you asked for.

To operate, secure and improve this website, and to understand which content is useful.

To measure marketing, including which campaigns and channels bring enquiries.

To meet our legal and record-keeping obligations.

We do not sell personal information, and we do not use it for automated decisions that have a legal effect on you.

Who it is shared with.

We share personal information only with the providers that run this site and our operations, and only for the purposes above. Those are currently Typeform for the form, Google for analytics, Vercel for hosting, and Google Workspace for email.

Some of these providers store or process data outside Australia, including in the United States and the European Union. We take reasonable steps to ensure they handle personal information consistently with the Australian Privacy Principles.

We may also disclose information where we are required to by law, or to establish or defend a legal claim.

Cookies and tracking.

This site uses cookies and similar technologies for analytics. They are not required for the site to work, and you can block or delete them in your browser settings.

You can opt out of Google Analytics across all sites with the Google Analytics opt-out browser add-on. Most browsers also offer a do-not-track setting and controls for third-party cookies.

Visitors from the European Union and the United Kingdom have additional rights under the GDPR, including the right to object to processing based on legitimate interests.

How long we keep it.

Enquiries and the correspondence that follows are kept for [ to confirm ], so we can pick up a conversation where it left off and meet our record-keeping obligations.

Analytics data is kept for the period set in Google Analytics 4, currently its default retention.

When information is no longer needed for any purpose in this policy, we delete it or de-identify it.

Your rights.

You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. You can also ask us to stop sending you marketing material at any time.

To make a request, write to hello@mayflyventures.com. We may need to verify your identity before acting.

If you are not satisfied with how we handle your request, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.

Security and changes.

We take reasonable steps to protect personal information from loss, misuse and unauthorised access, including access controls and providers that encrypt data in transit and at rest. No system is perfectly secure, and we cannot guarantee absolute security.

We update this policy when our practices change. Any material change will be reflected on this page.