The AI library

Your expertise is the edge. AI is how it scales.

Plain answers to the questions business owners ask about AI consulting in Australia: where AI is worth using in your business, what a sprint costs, and what happens if the answer is no.

Updated 10 November 2026 · Mayfly Ventures, Melbourne

Where every answer starts

Which number should move?

AI is a business decision about the expertise you already have. Before anything gets built, we agree which of these four numbers it should move.

  • 01TimeHours a specialist loses to work a system could draft.
  • 02CapacityClients served per expert, without hiring ahead of revenue.
  • 03QualityErrors and rework, driven toward zero and kept there.
  • 04RevenueNew income from what the business already knows.

Why the number comes first

56%

of CEOs say their company has seen neither higher revenues nor lower costs from AI.

PwC 29th Global CEO Survey, January 2026 · 4,454 CEOs in 95 countries

Before the questions

An AI account is not an AI system.

Claude, ChatGPT and Gemini subscriptions make individuals faster, and they are worth having. They do not change what the business can do. The results that move a P&L come from a system: your knowledge, your process and your data built into how the work happens, used by the whole team, measured against one number.

An accountA few people get faster. The gains stay personal, vary by prompt, and leave when they do.
A systemThe whole team works like your best person. The gains compound, and the business keeps them.

And the ground is moving. AI now drafts documentation, fills compliance paperwork and answers client questions. In every industry, one business will be the one that got there first. For our clients, it already looks like this:

  • 20minper clinical report, down from around 4 hoursVirtuosa AI
  • 0paperwork errors across 120 tonnes of dangerous goodsDGC · Xtreme Freight
  • $1.2Min client contracts signed before development beganWellUnited

The businesses one step ahead are not the ones with the best tools. They are the ones whose expertise became a system first.

Part 01 · Diagnose

Does this sound like your business?

The problems that usually bring an established business to Mayfly. If one of these is yours, AI probably has a job to do.

Our team is at capacity and hiring is not keeping up. Can AI actually help?

Usually, if your edge is expertise. A system that puts your specialists' knowledge in the whole team's hands grows capacity without growing headcount: one psychology client now serves 25% more clients per psychologist, with clinical reports down from around 4 hours to 20 minutes.

The first step is a two-week discovery sprint that finds where the hours actually go.

Too much depends on a few key people. What can we do?

Their knowledge can be captured into a system the rest of the team uses every day, so the business stops depending on who is in the room. How to spot it and reduce it is covered in our guide on key person risk.

We think our know-how could become a product. How do we find out?

Test demand before building anything. Handover+ validated the idea in two weeks and launched in five months; another venture, WellUnited, signed $1.2M in client contracts before development began.

A first stage can also end with a clear answer not to build, which is a cheap answer to get.

I know AI matters, but I cannot see where it would make a difference.

You are the majority: 56% of CEOs say their company has seen neither higher revenues nor lower costs from AI. The fix is to agree which number should move first, time, capacity, quality or revenue, and measure where it stands before building anything.

Part 02 · Decide

Getting AI right.

How to think about AI before spending on it. Start with the readiness score, the method from our discovery sprint, then the questions that save a bad investment.

  1. List six processes. The ones that matter most to margin or liability, and the person who holds the standard for each.

  2. Score each from 1 to 3, twice. Once on the cost of a mistake, once on how clearly the standard for doing the work well is defined.

  3. Multiply. The top score is where AI is worth testing first. Bring the table to the first call and it becomes the agenda.

ProcessCost of mistake, 1 to 3Clarity of standard, 1 to 3Who holds itScore
Compliance paperwork33Ops manager9
Client reports23Senior specialist6
Quoting32Founder6

A worked example. Your six rows are the whole exercise.

How should a CEO think about AI?

As a business decision, not a technology one. Decide which number AI should move, time, capacity, quality or revenue, measure where it stands today, and only build what moves it. Tools chosen before the number is chosen are how companies end up in the 56%.

We already pay for ChatGPT. Is that not enough?

It is worth having, and it is not the same thing. A subscription makes individuals faster one chat at a time; it does not capture your process, keep your data governed, or produce the same quality every time, for everyone. That takes a system built around how your team actually works, measured against the number you chose to move.

How do we work out where AI is worth using?

Follow the hours and the bottlenecks: where specialist knowledge limits growth, where work waits on one person, where the same judgement is made over and over. Our guide on where AI is worth using walks through the method we use in the discovery sprint.

Is my business ready for AI?

Readiness is a score, not a feeling. Take the six processes that matter most to margin or liability and score each from 1 to 3 on two things: the cost of a mistake, and how clearly the standard for doing the work well is defined. Multiply. The highest score is where AI is worth testing first; a low-scoring list means the groundwork comes before the technology.

The readiness score above is the short version; the guide on where AI is worth using has the full method.

Should we build custom AI or buy software?

Buy when an off-the-shelf tool fits a job you do the same way as everyone else. Build when the advantage is your own way of doing things, because that is what generic tools cannot capture and competitors cannot copy.

A good first stage can end with "buy" or "do not build", and that answer is worth having before a major investment.

How do we build a business case for AI?

Start from the number that should move and its baseline, then cost the smallest system that moves it. The two-week discovery sprint produces exactly this: the opportunity, its value, and a go or no-go you own.

What should we ask an AI consultant before hiring one?

Eight questions, from "who owns the IP" to "what happens if AI is not the right answer", are in our guide to choosing an AI consultant, along with the difference between a consultant, an agency and a venture studio.

What if AI is not the right answer for us?

Then that should be found out before a major investment is made, not after. We work in stages, and a useful first stage can end with a clear, evidenced decision not to build.

Scored your six processes? The first call turns the top one into a business case.

Book a discovery call

Part 03 · Work with us

Working with Mayfly.

Process, pricing, ownership and what happens if the numbers do not stack up.

How is an engagement priced?

Most AI consulting in Australia is priced by the day or hidden behind a proposal. We price per sprint, in the open, and every sprint is two weeks.

Every engagement starts with a discovery sprint at A$20,000: two weeks with the people who do the work, ending in a ranked list of opportunities, a commercial case for the first one and a decision that is yours, including the decision not to build.

Build work after that runs in two-week build sprints at A$30,000 each. A prototype is one sprint; larger design and build work typically runs across 5 to 12 sprints, and each one ends with something you can see and test.

The investment grows with the evidence, and you own what is built.

How long does it take?

Two weeks for the discovery sprint. A working prototype in the first build sprint, then typically 5 to 12 two-week sprints to build and launch. Handover+ went from a validated idea to a live product in five months.

Who owns what gets built?

You do: the code, the IP and a transferable stack any team can run. If what we build could become a product for a wider market, we can test that demand too.

Are we locked in?

No. Each sprint ends with a decision that is yours. If the numbers do not stack up, you stop and keep everything produced up to that point.

Do we need an internal AI team first?

No. Your team brings the business and industry knowledge; we bring strategy, design and engineering, working alongside the people who will use what is built.

Where do we start?

A conversation. You do not need an AI brief or a finished idea: write to hello@mayflyventures.com or book a free 30 minute call.

Keep reading, in your own time.

Let’s figure out what we can build together.

You bring the business knowledge and the people who know the work. We bring strategy, design and engineering. One team, Collingwood, Melbourne. Write to hello@mayflyventures.com or book a call.

Free 30 minute call · Melbourne, Australia